Our family has been going to Dr. Silverstein's office since 2010. I am thankful they have expanded and added NP Christina Darling and Alice Moore. They are an office that if I need to be seen right away, I don’t feel that I need to suggest and appointment with one specific person. I am confident they all can get the job done and that gives me peace of mind. They have been proactive and listen to your concerns and genuinely care about your health. I have had a personal experience with Christina Darling, she will do the research to get answers and figure out the root cause, they are not a Dr.’s office that will just write a script and send you on your way. I like that they just don’t want to cover up the issue with meds but get to the root cause of what’s happening and why.
I love that if I need blood drawn for labs, that they request I have done, I do not have to go to another office or outside lab! They have a lab service right inside the office which is a big-time saver. They value my time as just as much as their time.
Christina Darling is not only my NP but feels like she has become a great friend. She makes you feel comfortable and relatable. I am known by my name and family in that office and not just another chart. If you are looking for a great personal connection in a family practice this is the place to go.
The only thing I think the office could improve on would be their front office. I have never been able to get a person to pick up the phone when you call, it always goes to a voicemail to leave a message. Depending on the day, sometimes I can get a call back within the hour, other times its at the end of the day or the next day. If it is an emergency though they have responded ASAP. They do have the Patient Portal for easier access for scheduling but you can’t sign up for the Portal based on their website.